Today, we’re talking about hotel phones and VoIP. Well, hotel phones have unique requirements. A hotel is an artificial environment of temporary apartments that need to feel like “home” for a diverse group of people. Part of that feeling is created by the telephone, which makes it very important indeed.
If you could sum up what hotel phones need most of all, it’s these two factors:
Simplicity for the user
Control for the hotel
VoIP allows you to improve the user experience and gives much more control for the hotel. They also allow for the real-time transmission of voices over the Internet and has been rising in popularity over the traditional Public Switched Telephone Network (PTSN). VoIP’s versatility and cost-effectiveness make it an attractive solution for an increasing number of industries.